Shipping Policy
At Shofiza, we are committed to delivering your clothing orders safely, efficiently, and on time. This Shipping Policy outlines how we handle processing, shipping, and delivery of products.
Order Processing
All orders are processed once payment and design approvals are confirmed.
Standard processing time is [2-3 business days], depending on order size and complexity.
Customized or bulk manufacturing orders may require additional time, which will be communicated in advance.
Shipping Methods
We partner with trusted logistics providers to ensure reliable delivery.
Shipping options include standard, express, and freight services depending on order volume and destination.
Tracking information will be provided once your order has been dispatched.
Shipping Costs
Shipping charges are calculated based on order weight, dimensions, and destination.
Costs will be clearly outlined in your invoice before final confirmation.
For bulk or international orders, additional customs duties, taxes, or fees may apply and are the responsibility of the customer.
Delivery Timeline
Domestic deliveries typically take [5-8 business days] after dispatch.
International deliveries may take [2-8 weeks], depending on customs clearance and local courier services.
Delays caused by unforeseen circumstances (e.g., weather, customs, strikes) are beyond our control, but we will assist in resolving issues promptly.
Risk & Responsibility
Once an order is shipped, risk of loss or damage transfers to the customer.
Please inspect packages upon delivery and notify us immediately of any issues.
Restrictions
We currently ship to India.
Certain destinations may have restrictions on textile imports; customers are responsible for ensuring compliance with local regulations.
Contact Us
For questions about shipping, delivery timelines, or order tracking, please contact:
Shofiza
Email: sajid18aug@gmail.com
Phone: 8360637670
Address: 295, industrial Area A, janak Puri, Ludhiana -141003